This blog assumes that blind spots of power come with the CEO role no matter how good or true or well-intended you are. You can't afford to have them. So I give reminders of what I have seen in my experience to help you see. Or try to see. Monday morning practical tips will help you sharpen up and see what tweaks you and your blind spot. A little whack on the side of the head with your Monday morning coffee.
Monday, November 28, 2016
YOUR MOST BORING TASK
This is your most important and boring (only to you) task---taking the message that you have crafted to guide your company and talking about it incessantly with no change in language or nuance.
This is your most important and boring (only to you) task--taking the message that you have crafted to guide your company and talking about it incessantly with no change in language or nuance.
See what I mean?
Of course you've done the excruciating job of creating the message. It must be
THE lever that takes your company forward. It has to be right. It has to be strong. It has to be capable of guiding everyday decisions of people in the company. It must be believable and create optimism and the possibility of success. It must guide today and tomorrow.
And your mind may be elsewhere--five years ahead thinking of what the next message must be, wondering if you have to let go one of your top leaders, bored with the repetition of the message, even questioning it privately.
BUT this is your most important and boring task--taking the message that you have crafted to guide your company and talking about it incessantly with no change in language or nuance.
Monday, November 21, 2016
CONGRATULATIONS
The aftermath of the US election has created lots of "ain't it awful" discussions.
I've also had quite a few about school culture and leadership.
And about religions with dwindling membership because they don't ring true in action.
So, Congratulations. I see organizations being much more conscious of the culture they want to create, much more demanding of the need for the skills of emotional intelligence, much focused and intentional about purposed, and
more committed to zero tolerance of harassment of all kinds.
Go figure. The most maligned of institutions (corporations) turn out to be the most enlightened. Maybe because self-interest trumps stubbornness.
So--congratulations. And I mean it. No snide remark going to be made.
Saturday, November 12, 2016
OFF THE GRID IN RANGELEY MAINE
Will be back next week.
No signal feels like free fall at first.
I need to be connected to everything and everyone.
Then a freedom sets in.
CEO's make sure you have free fall time.
Makes for better judgment, not to mention health
Sunday, November 6, 2016
FOR MY NORTH AMERICAN LEADERS
Vote Please
Democracy is a relatively new bold and brave social experiment.
It was designed on the principles of tolerance and balance of power.
We forget that it is fragile
Support it.
Please Vote
Monday, October 31, 2016
PERSONAL PRODUCTIVITY--BE WEIRD
I used to do lots of workshops on Productivity. There was always some book to read and method to follow. So I would teach it. Participants loved it and for some, it was helpful. It helped people in roles where quantity equalled being productive and where there was not overwhelming variety.
So--what I taught was not good for top executives. So I decided to learn rather than teach and I watched and interviewed the CEO's I worked for and with.
Lessons For Personal Productivity for C-level Execs:
--Know yourself and tailor your approach to you own idiosyncrasies as a person
--Give up thinking about quantity. Go only for quality. Be ruthless about what is important to move the needle on the most important issue of the day and of the strategy for your business. Move this needle every day.
--Write down what you won't, can't, do if you want to do the above--move the right needle. Quit all guilt.
--You will never get IT done. Inhale this truth. Then keep going.
--Let the right things fall totally off your plate. Get used to feeling lousy about that
--Know your own rhythm for being productive. (My work in never as strong if I do it early. I need time pressure to do my best.)
--Build in lying fallow in some way. You and your company need breathing space to produce in the long run and to create. Constant pressure with no in between time creates a kind of hopeless fatigue and kills the higher brain functions
like judgment and intuition (which you are paid well to use well).
--Sleep enough to be sure you are even tempered, engaged and not staggering through the day. Do not show off your stamina. Show off your health.
--Take small breaks. I used to shut my door between meetings and play a quick game of solitaire or Candy Crush or Farm Heroes. Took five minutes and switched of my internal hub-bug for a while.
Productivity sounds so fierce and industrial. Constantly conscious sounds rather New Age. So think 'Awareness Accounting'.
--What am I doing right now?
--Does it matter to my larger picture? Can I make peace with it if I have to do it and do it right?
--What one thing can I do to feel the relief of doing the right thing?
--How can I put my priorities into the larger perspective?
--How do I get off my own back for not getting IT done.
--How do I become the calm in the middle of my company's chaos?
Sunday, October 23, 2016
I THINK THIS IS A REALLY GOOD IDEA
Don't start by telling me why it can't be done.
If you run the company, it can be.
So here is what I'm thinking about:
--What if you as the CEO or top leader quit spreading yourself so thin by having your calendar filled with visits to various parts of your company equally distributed?
--What if you went and lived with a banner, a function, a country for a
substantial amount of time. You can have your regular calendar clogging rote meetings long distance. (They matter less than you think unless you make them worthwhile for you.)
--What if you picked a function that was under performing or doing something very innovative and set up an office smack dab in the middle of their work setting and worked from it for say 3-6 months. People could drop in.You could wander. And of course you can shut your darn door and do what you have to do, but the informal contact and information would bring radical learning to extrapolate.
--What if you touched the grit of your business enough to lead with a sure touch and strategy
--What if you became one of your customers long enough or often enough to
speak for them from an up close experience?
How on earth do you run your company without grit?
How do you fight the forces to become only conceptual?
How do you know you are making the right changes without deep knowledge?
How do you know enough to trust your gut and your intuition?
Going deeper for a longer time would give you the right stuff to work with rather than short shallow snippets that don't ground you fully for tough decisions.
Sunday, October 16, 2016
HOT TOPICS AT WORK
I have a position about hot topics at work. There are many and right now in The United States it is politics. Once upon a time, I wasn't so clear and it caused problems. I wasn't clear for myself and I wasn't overt because of that. I lost a close relationship with a high potential leader by squelching his bold social political comments during a leadership retreat. In reality, I agreed with his position but it was a tributary discussion that was killing the main purpose of the session. (It was meant to be an informal after dinner discussion and wine was in the room, which didn't help.)
So here is my stance on hot topics:
--People in the workplace can talk about hot topics outside of work topics informally while at work--cafeteria, hallway, bathrooms (oh yes).
--At a formal (even if casual) meeting the focus trumps any hot topic remarks. Leaders need to know how to gracefully kill the conversation. Not easy but necessary.
--The hot topics need to be handled respectfully all the time. Period.
--I don't support pressure on any employee to vote in a particular way. If there is a policy/governmental issue it can be spelled out as to why it supports the business. Period.
--Humor is only good if it is good natured and not personal.
--Collaboration is essential in the workplace so anything that puts people truly at odds with one another at work is not OK. Monitor this, soothe this, set an example.
I don't envy the task in this vituperative election year but I do think it is the CEO and top team's accountability to keep a civil workplace. Period.
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