You have a virtual GRO-LITE on the top of your head
EVERY MINUTE OF EVERYDAY.
Where you turn your head things start to grow
--
attention starts to be paid.
attention starts to be paid.
A CEO who noticed an ice spot at the entrance
and mentioned it
only to have an expensive heated floor installed the next
day.
Or the Retail ops exec who obsessed
about bananas on the shelf
and there were thousands of dollars of shrink in
bananas
that no-one cold figure out --
until this exec left.
until this exec left.
When you ask a question tell why.
If not, you will have people talking about
the rationale
and making up delicious stories --
not knowing just how boring you
can be.
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